How Do Our Tour Pickup Services Work?

We want all of you to have a great time discovering Ankgor and other Siem Reap attractions with us. That’s why we’ve decided to answer the most common questions about our pickup and dropoff services. Keep reading to learn how we roll!

Click on either Shared Tours or Private Tours to get started!

Shared Tours

Our shared tours are very popular. On these tours, you link up with other travelers who also want to explore. This usually is a pretty cool experience as you get to meet people from around the world and share your travel stories. But, it can sometimes be hard to put the perfect people together. We do our best to mix like-minded travelers together so that you all have an amazing time.

large shared tour group in Kompng Phluk Village

Fun Shared Tour to Kompong Phluk Floating Village

Pickup Checklist:

  • Confirm your pickup point
  • Inform your hotel staff of your tour details
  • Be ready 30 minutes before departure time
  • Wait in your hotel lobby (the best place for us to find you)

We can’t wait for you past the tour departure time. If you missed the tour pickup time please call us at +855-92 55 55 18. If needed, ask your receptionist to call! You can also take a tuk-tuk directly to our office.

tour guide selfie at Angkor Wat

Right after an Angkor Sunrise!

Pickup & General Information

Please let us know in advance if your hotel is located on a very small road or is hard for vehicles to access. We will arrange a nearby pickup point for you.

We don’t set pickup times for each of you, so please be ready to go around 30 minutes before your tour’s departure time. Our drivers and guides recommend waiting near your hotel lobby. This makes it easy for you to climb aboard and for them to move on to the next pickup point.

If you don’t want to wait in your hotel lobby, we recommend that you inform the reception of your tour. This way, when we arrive at your hotel, they’ll call or send someone to your room.

After gathering you and your fellow travelers, we make a quick stop at our office before departure.

You don’t have to be picked up from your hotel! If you prefer to sleep in for an extra 30 minutes, you can also meet us directly at our office on Sivatha Boulevard. You must be there at least 15 min before departure time!

We stop at Sala Russey restaurant after sunrise tours. You can have a coffee and eat breakfast there before exploring the temples.

What to do if you missed your tour

If you’ve completely missed your tour’s pickup time, you need to call us at +855-92 55 55 18.
Ask your hotel reception to call us if you don’t have a Cambodian sim card.

You may still have time to join the tour if you can get to our office before the tour’s departure time. Ask your reception for a tuk-tuk or take a PassApp to our office:
Siem Reap Shuttle Tours
Sivatha Blvd, Siem Reap, Cambodia 17000

Dropoff

After spending a lively day exploring with us, you can get dropped you off either back at your hotel/pickup point or anywhere in Siem Reap city. Just let us know your plans on the trip back.

Private Tours

Our private tours are very popular for those who want to explore Siem Reap with their own group or just want to go at their own pace. Private tours are also for you if you want to choose your vehicle! Journey to Angkor in an old school army jeep Tomb Raider style or fit all your friends in a minivan, it’s up to you.

old school green army jeep in front of ancient temples

Ride in style!

Pickup & General Information

Please let us know in advance if your hotel is located on a very small road or is hard for vehicles to access. We will arrange a nearby pickup point for you.

Our drivers and guides recommend waiting near your hotel lobby. This makes it easy for you to climb aboard!

If you don’t want to wait in your hotel lobby, we recommend that you inform the reception of your tour. This way, when we arrive at your hotel, they’ll call or send someone to your room.

We stop at Sala Russey restaurant after sunrise tours. You can have a coffee and eat breakfast there before exploring the temples.

What to do if you can’t find your driver?

If you can’t find your driver, call us directly at +855-92 55 55 18.
Ask your hotel reception to call if you don’t have a Cambodian sim card.

Siem Reap Shuttle

Dropoff

After you’ve spent an adventure-filled day with us get dropped off either back at your hotel/pickup point or anywhere in Siem Reap city. Just let us know during the return trip.

Do you have more questions about our pickup and dropoff services? Leave a comment and we’ll add answers to this post!